30 Memories for Artisan Creative’s 30th Anniversary

Monday, February 2nd, 2026|

Recently, I’ve been introduced to lyrical writing by my friend Laurie Wagner.  It’s not prose, nor poetry, but has a lovely lyrical, rhythmic style to it.  I’ve adopted it as my own and have been writing in this style a bit lately.

This week, it’s Artisan Creative’s 30th anniversary, and I’m using this lyrical approach to share 30 memories that are alive for me about this incredible community of talented individuals. The prompt…. I remember when….This is a glimpse into some of my memories from the past thirty years, in no particular order.

  1. I remember when we moved into the Sawtelle office.
  2. I remember when we had wall-to-wall giant black metal cabinets to house all of our artist portfolios.
  3. I remember when we had to “check out” the portfolios using little library cards so we could physically drop them off at client offices.
  4. I remember when we held weekly portfolio reviews every Thursday, and our talent came in and presented their work.
  5. I remember when Sawtelle was a sleepy little street with great food.
  6. I remember when Apple’s new iMac first came out: blues and greens all over the office.
  7. I remember when we painted all the office doors bright orange, green, yellow, and blue.
  8. I remember when Margaret got excited about something, and I could hear her stomping and clapping throughout the office.
  9. I remember when we planned a company trip to Mexico.
  10. I remember when the fax paper used to roll into little cylinders and fall on the floor.
  11. I remember when the Northridge earthquake happened.
  12. I remember when Carol’s son would come over afterschool. He is now married with his own kids!
  13. I remember when we unveiled our new logo. It still feels fresh and relevant.
  14. I remember when the dot.com crash happened.
  15. I remember 9/11. All of us sat around the conference room, stunned. One of our colleagues got in his car and drove all the way to NY.
  16. I remember when MJ got married, and we all danced together for hours.
  17. I remember when we first introduced our full-time /direct hire services in addition to our staffing model.
  18. I remember when Jo used to tricycle to work.
  19. I remember when our office was used as a location shoot for a movie.
  20. I remember when Jamie G and Jess brought their babies to the office.
  21. I remember when we moved out of the Sawtelle office and went remote in 2009.
  22. I remember all of our co-working gatherings.
  23. I remember when we opened the SF office, and when we closed it because we took the team virtual.
  24. I remember all of our Christmas parties and MJ’s Chinese food feast
  25. I remember when, during Covid, we held training sessions for our clients on remote best practices.
  26. I remember when we launched our social media presence. Now 42K strong on LI.
  27. I remember when we started creating vision boards together as a team 13 years ago
  28. I remember when we had team off-sites in museums, bowling alleys, restaurants, and on the beach.
  29. I remember when we launched our leadership and team development services
  30. I remember all the amazing people who have worked with us over the years.

Thank you, Artisan Creative, for 30 amazing years. Here’s to making more memories together.

Hybrid Onboarding Best Practices

Friday, July 21st, 2023|

Reposting this onboarding graphic from a while back as it is even more relevant today as we navigate the remote and hybrid workforce.

As managers, we have to create a sense of culture, belonging, and teamwork amongst teams who may not be physically together in one place. Onboarding, whether remote or in-person, is essential to the development of empowered, dedicated, and productive teams.

A successful onboarding process allows for greater employee retention and engagement.  Here are some things to try and connect your remote and onsite teams with each other for a successful hybrid experience.

Utilize the technology that is already widely available:

Collaboration technology such as monday.com or Trello allows for teams to connect and collaborate successfully.  Zoom and Teams allow us to stay connected and to see each other.  Since 55% of communication is non-verbal, being able to see one another on video conferences allows for better connection.

Keep the communication going:

Communication is key to onboarding success, especially when managing employees remotely. Create trust and encourage your new hire to give feedback, voice concerns, and ask questions. It is important to set clear expectations, give constructive feedback and keep the lines of communication open.

Over-communication is essential when working with a dispersed team. Planning daily huddles and video meetings, using Slack, or other messaging tools keeps the lines of communication open.

Document your SOPs  Build a library of your standard operating procedures so that new hires (and the rest of the team for that matter) can easily access this info.  This will save you and other managers from responding to the same questions over and over, as well as set the standards needed for the team to adhere to.  Tools such as Loom and Trainual build a knowledge bank of best practices and training.

Remote does not have to mean impersonal: Working from home can feel lonely or disconnected, you make new hires feel as welcome as if they were walking into your office on their first day. Sending a welcome gift from Snackmagic or the Goodgrocer, reach out on their first day with a welcome message, schedule a Zoom team lunch with the whole team to provide a genuine introduction, and create a positive employee experience.

Keep up the team spirit:  Working solo from our homes does not mean we have to be in a silo. Create a cohesive work remote environment to enhance your company culture by having group social Zoom gatherings.  Gatherings such as online cooking events, painting classes, or planning for a virtual scavenger hunt helps builds teams connect, build trust, and grow engagement.

Onboarding is much more than an orientation, it helps assimilate new hires into their work environment and culture. It is important to create an ongoing onboarding process that promotes greater efficiency and employee retention.

Celebrating Margaret Jung’s 28th year with Artisan Creative

Saturday, March 11th, 2023|

March marks the 28th anniversary of our senior account manager, Margaret Jung, with Artisan Creative. It is a momentous occasion and cause for celebration. Working for the same company for over a quarter of a century is quite the feat, especially in this day and age.

Those of you who have been fortunate to meet Margaret, know that she enters every room with the biggest smile, loudest hello, and is filled with joy and enthusiasm.

Working for a company whose values are aligned with hers, the opportunity to create a difference in people’s lives and to build long-lasting relationships is what motivates her. Her energy, enthusiasm, and drive come down to one phrase: creating relationships based on trust.

She is a consummate business development professional, highly knowledgeable in the world of creative and marketing recruitment, and has a first-rate understanding of the design marketplace.

 

 

Margaret shares 28 lessons learned along the way to stay strong over the past 28 years. 

  1. Stay positive 
  2. Be open to change
  3. Be realistic
  4. Work with and hire the right people–it goes a long way
  5. Know you have a team to back you up
  6. Support your team
  7. Believe in the core values of your company and share the same philosophy with your team
  8. Be accountable to yourself and the team
  9. Be self-aware
  10. Know your capabilities
  11. Keep yourself motivated
  12. Have a boss who gives you constant encouragement and advice
  13. Lead by example
  14. Have the mindset of being your own boss (especially in a remote business model like Artisan Creative’s)
  15. Have good communication skills with both internal and external stakeholders
  16. Understand that things aren’t always black and white
  17. Compromise when needed
  18. Don’t be afraid of having difficult conversations 
  19. Sometimes you need to just pick up the phone to get your point across (emails and/or text can get lost in translation)
  20. Follow-up, follow-up, follow-up…
  21. Control what you can control and what you can’t–move on
  22. First impressions are lasting impressions
  23. Stress can be managed. It’s not the end of the world 
  24. Be true to yourself, know your limitations, and stick with it
  25. Having the 3D’s- drive, determination, and discipline
  26. Having Empathy for others especially since we are in the “people” business
  27. Be good to yourself – take breaks and do what makes you happy- life is not always about “work”.
  28. Finally, life is so much better when you are laughing.

If you need help with recruitment to hire a position on your team, reach out to Margaret. You’ll see what we mean.

Thank you, Margaret, for an amazing 28 years. Here’s to creating even more impact and new relationships in 2023 and beyond.

Planning a Remote Holiday Party

Wednesday, December 8th, 2021|

Every holiday season, our Senior Account Manager, has hosted a festive luncheon for our team during the holidays. She has done so for 24 years in a row, except for 2020!  This year we had hoped to come together again person, however opted for another virtual gathering instead.

And, while we couldn’t be in person, we laughed, exchanged gifts, and ate together (via zoom). Our team from across the U.S. was able to join in, and a few of our pets made unexpected zoom appearances too.

Although it was different, it was great fun and we connected from the heart, evaluated 2021, and put plans in place for 2022.  Additionally,

  • We reviewed our Vision Boards with one another and shared our personal and professional accomplishments for the year, and reviewed our goals for the new year.
  • Secret Santa gift exchange took place via Elfster complete with oohs and aahs and zoom screenshots to capture the festivities.
  • We pre-ordered and prepared lunch and eat together.
  • We shared our gratitude and wrapped up our gathering.

This year continues to be filled with new learnings and wonderful, unexpected surprises. This party was no exception.

After all, our core value of creating trusted relationships means connecting and creating memories, and what better way to connect than to celebrate one another!

Wishing you and yours a happy holiday season and a lively virtual gathering.

We hope you’ve enjoyed 598th a.blog.

 

5 Tips for Active Listening on Zoom

Wednesday, March 24th, 2021|

Yes, we are in a Zoom (insert Microsoft teams, Google Meet, etc.) world and distractions are aplenty. Whether you are interviewing or conducting a team meeting, it’s imperative to be present and connect.

Between notifications for email and Slack,  phone calls, LinkedIn posts, tweets, and so on, digital communication is at an all-time high and, this all-time high requires true listening. Today active listening is a skill that too often gets lost in a sea of technological noise.

We can all improve our active listening skills in a few easy steps and in the process build better relationships, resolve conflicts, and understand issues, whether in the workplace or elsewhere. 

Here are 5 tips to help develop our active listening skills while on Zoom: 

  1. Quiet Your Mind. Quieting the mind before a meeting is critical for being present without thinking ahead to say next or trying to problem solve. This is key to active listening!  Before a meeting starts, turn off other notifications, close your eyes, and take three deeps breaths.  Turn on Zoom and you are ready to go.
  2. Maintain eye contact. Have the speaker on speaker view.  If it’s distracting to see yourself, hide your own view. When possible stand while you are conducting your meeting.  You’ll find that your voice may project better and you’ll be more present.
  3. Be empathetic. The soul of active listening is empathy. If the person you’re listening to is sad, happy, fearful, or angry in your conversation, place yourself in their shoes. Repeat back what they just said. Use statements such as “Let me make sure I understand or let me make sure I heard you correctly”. If you don’t understand something, ask for clarity.  
  4. Stay Curious and stay out of judgment.   Ask questions for clarity vs. for problem-solving.  
  5. Look for nonverbal cues. Their cadence, tone of voice, and body language can offer a lot of information. Look for small signs of nervousness, enthusiasm, or anxiety in their mannerisms, gestures, and posture to help determine how they really feel. 

The digital meeting space is here to stay.  Even when we can be together again in person, many companies have shifted to a remote environment. These 5 tips can help develop our active listening skills while on Zoom and create greater connections.

We hope you’ve enjoyed the 582nd issue of our weekly a.blog.

Giving Thanks 2019

Wednesday, November 27th, 2019|

We give thanks to our clients and talent, and to our a.team for 23 years of building a more creative world together.  Happy Thanksgiving.

Here at Artisan Creative, we have a #gratitude Slack channel where throughout the year our a.team shares what they are grateful for daily. Everything from bike rides and nature walks to home remodels and healthy families, we recognize every day how very fortunate we are in so many ways.

Here are some snippets of shares on Slack from the past year:

Grateful for health.
Grateful for family.
Grateful for laughter.
Grateful for loving relationships with friends and family.
Grateful for enriching experiences.
Grateful for launching our artisan podcast on creativity, inspiration, and determination.
Grateful for our virtual office and not commuting—celebrating 10 years of working remotely.
Grateful for a strong body and mind.
Grateful for learning to wake up to life at a deeper level.
Grateful for new friendships.
Grateful for old friendships.
Grateful for sunrises and sunsets.
Grateful for being able to give back and helping others.
Grateful for our 4-legged furry friends.
Grateful for air travel that makes it possible to see family and friends who are far away.
Grateful for babies sleeping through the night.
Grateful for positive attitudes.
Grateful for the bathroom remodel being done.
Grateful for “Find My Phone”!
Grateful for self-care.
Grateful for new beginnings.
Grateful for the amazing a.team!
Grateful for 23 years of Artisan Creative.
Grateful for our clients and talents.
Grateful for new additions to our team this year.
Grateful for our focus on life-work integration.
Grateful for living and being true to our core values.
Grateful for continual learning and growth.
Grateful for knowing and understanding our strengths.
Grateful for mindfulness.
Grateful for the entrepreneurial journey.
Grateful for a happy life!

Wishing you and yours a very happy Thanksgiving.
The artisan a.team

Creative Team-Building Activities

Wednesday, November 20th, 2019|

In business, as in life, so much comes down to effective communication, coordination, and collaboration. When teams work together to solve problems in a fun environment, they can bond, connect, and learn to trust each other in ways that will help them navigate through difficult challenges in the future.

This explains the perennial popularity of team-building activities. Team-building exercises can take place inside or outside the office. They can be competitive and cooperative. Some are more fun and creatively galvanizing than others.

If you’re leading a creative team through a project or you’re a manager supervising creative professionals, it’s important for you to decide what team-building activities will best help your team to coalesce, cooperate, and put their best qualities into play.

If you’re looking for unusual team-building exercises to fire up the imaginations and problem-solving skills of your team, here are a few we suggest.

Escape Rooms

Escape room games have exploded in popularity in the last few years. They give your team a chance to work in concert and breakthrough to freedom, generally through solving a series of puzzles. As team-building exercises for professionals, escape rooms can reveal hidden leadership potential, teach colleagues new ways to support each other under pressure, and reveal issues that may need attention, all in an atmosphere leavened by storytelling, humor, and fun. Winning an escape room game can be a strong bonding experience, and even if you lose, you will gain valuable insights into how you can work better together.

Painting Parties

A painting party can give your team a chance to get moving, get their hands dirty, work their imaginative muscles, and share fun new aspects of their personalities, all in an environment emphasizing creativity, conviviality, and joyful expression. Kristine Griffith, owner of Paint ‘n Sip, a mobile paint-party service based in Los Angeles, describes a painting party as “a relaxed environment and a non-competitive activity that releases stress and facilitates conversation on a level above workplace politics. Bonding ensues.”

Storytelling Games

When you encourage your teams to tell stories about themselves and their work, it can help them develop a sense of structure, better appreciate their shared values and mission, and see their challenges by fresh and more useful lights. Such “inside games” draw on skills ranging from recalling shared memories to strategizing and mapmaking, and can incorporate the tools of brainstorming, authentic relationship-building, and improvisational comedy. You could even make a deliverable, such as a parody music video. Such games can be great standalone team-building activities as well as wonderful ways to break the ice before meetings.

At Artisan Creative, we have many ways to support managers in helping their teams reach their fullest potential. Contact Artisan today to get started.

Managing a Remote Team

Wednesday, April 10th, 2019|

Remote work is on the rise. Taking advantage of the increasingly robust connective and collaborative capabilities of digital technology has been statistically shown to reduce employee stress, improve employee engagement, and save time and money for companies.

It just requires an ever-so-slightly modified style of management.

Digital nomads will play increasingly important roles in the future of business. If you’re a manager, it’s time to prepare yourself to help foster success for employees and contractors who work mostly or entirely off-site. Here are some key tips for managing a happy and productive remote team.

Start With Onboarding

From your onboarding and training processes onward, make sure your expectations are clear and that remote work best practices are baked into the culture of your business and enthusiastically embraced and understood by your team.

Facilitate Transparency

When employers, managers, and professional collaborators can’t hold regular in-person meetings, clear systems for accountability and transparency are crucial. Make it easy for remote team members to track and report on their work and to reach out to others for help as soon as they need it.

Use Technology and Stay Connected

Even if different members of your team live in different time zones, they need to be able to communicate with each other, as everyone must feel connected. For example, Zoom and slack can help you hold weekly video meetings, even if they’re simply status check-ins. Use the most appropriate project management software to track responsibilities and accomplishments and to enhance off-site collaboration. Build a strong company culture, encourage your team to support each other and take pride in what they do together.

Hire People You Can Trust, and Trust Them

The people who are best suited to remote work are generally highly motivated self-starters. They take responsibility without too much guidance or external discipline. They communicate clearly, sincerely, and consistently.

Take extra care to only bring in those who can contribute their best efforts to your team without peer pressure, micromanagement, and constant attention. Then, let them work. When managing a remote team, instead of being a taskmaster or a disciplinarian, be free to serve as a resource and a positive example of how people can work closely together without the need for geographic proximity, cubicles, or Casual Fridays.

Artisan Creative runs on the efforts of a tightly bonded and highly successful remote team. We have been a remote workforce since 2009 and understand better than most, the unique challenges of managing a remote team and how the right approach can set you up for success. We’d love to share our expertise with you. Contact Artisan Creative today to learn more.

 

We hope you’ve enjoyed our 516th a.blog.

 

Happy Holidays

Monday, December 24th, 2018|

Wishing you the very best this holiday season.

Thank you for a busy, productive and connected 2018. 

Here’s to more of the same in 2019.

The Artisan Creative a.team

Working with Non-Millennials

Wednesday, May 16th, 2018|

In the last few decades technology has changed the world of business rapidly and profoundly. This rate of change continues to accelerate. To overcome the widening gap in knowledge and to be able to collaborate more effectively, it is essential for members of different generations to understand each other in a spirit of teamwork, empathy, and mutual respect.

With their range of experiences, Baby Boomers, Generation X-ers, and Millennials can often generate more useful and exciting ideas together. Cross-generational diversity and cross-collaboration can become a great organizational strength and lead to expanded creatvity and new solutions to solving challenges.

We’ve explored some of the cultural attitudes that make members of the Millennial generation unique and valuable coworkers. Today, we’ll share tips for Millennials who strive to work more effectively with seasoned teammates.

Respect Their Independence and Set Expectations

Members of Generation X, in particular, are often distinguished by a rebellious, skeptical, and iconoclastic spirit. They grew up mostly before the advent of smartphone communications and always-on social networking. Compared to Millennials, they tend to be motivated less by community and more by a sense of individuality, as do many Boomers.

“When working with an X-er, don’t be surprised or offended if they choose to work alone,” writes Mira Zaslove in Fortune . She adds, “X-ers tend to be hands-off, low face-time managers. So when working for an X-er, ask them to clearly define their expectations. When you do receive a compliment from an X-er, you’ve done a great job.”

Help Them Understand New Technologies and Trends

Many Millennial workers are digital natives, having had access to fast-paced technologies and the internet their entire lives. Thus, it may be difficult for them to appreciate how wondrous and strange these innovations can seem to those who did not always have them, or who witnessed their rapid proliferation firsthand from the 1980s through today.

When working with colleagues on new technology, “never say, ‘This is so easy,'” writes Ann Friedman of The Los Angeles Times . “Recognize that baby boomers have a lot of fear and anger about technology, and tread gently.”

It is important to appreciate how glorious our new technological breakthroughs really are. Demonstrating the utility of a new application or device to someone who doesn’t regularly use it may even renew your own sense of delight.

It All Comes Down to Communication

When communication is optimized, almost any group of people can come together to pursue shared goals. Working to achieve that understanding is how we mine the greatest value from our work and our lives.

Appreciating and working with our differences requires well-honed active listening skills, along with an appreciation for different learning styles and preferences in communication and collaboration.

When we respect our shared and individual goals and work together to continuously improve our company cultures, our differences make us much stronger through our diverstiy.

At Artisan Creative, our experience has shown us how great teams are built among individuals from all walks of life. Contact us today to take your career or your business to the next level.

We hope you enjoy our 471st a.blog.