What is CX?

According to design thought-leader John Maeda, Customer Experience, or CX, “is a term that roughly encompasses marketing, product, support, design, and HR (employee experience).” The CX perspective sees every touchpoint in terms of an overall customer journey. CX best practices encourage businesses to differentiate in terms of product, the overall value created for a customer and …

Using CE to Boost Your CV

Technology is changing the world continuously, and the world of business is changing with it. To seize the best creative professional opportunities, it’s increasingly necessary to adopt the posture of a lifelong learner. You may choose to go back to school to supplement your education or become an avid and engaged student at the school …

How to Find a Mentor

  Finding the right coach or mentor can take your creative or business career to the next level. In work and in life, no matter what stage you may find yourself in, you can always gain tremendous value by seeking guidance, wisdom, and aid from masters, teachers, or anyone with a unique perspective on your …

7 Impactful TedTalks

TED Talks are a rich resource for ideas and inspiration. With countless hours of video and curated playlists on nearly any topic of interest, they present a nearly endless buffet for the mind and heart. We highly recommend sampling TED Talks whenever in need of fresh perspectives. Here are a few we find particularly relevant …

5 Free Online Courses for Creatives

Another long, hot summer is upon us! If your business takes on a slower pace and you’re planning to take some time off, we’d like to recommend taking this opportunity to build on your professional skills and enrich your creative awareness by taking free online courses. Coursera is one of several popular online platforms for …

Networking Opportunities in March

As a freelancer, you may work independently, but that doesn’t mean you have to work alone. There are numerous networks and communities, both online and in real life, that can help you find connection, inspiration, and support. Despite its reputation for impersonal sprawl, Los Angeles boasts a particularly strong design community. LA designers gather at …

14 Books for Creatives

Whether you listen to audio editions on your commute, use a tablet or e-reader, or relax with a cat on your lap and an old-fashioned paper edition, books are still a great source of information and knowledge for creative pros. A book allows you to take a deeper dive into a subject and emerge with …

How to Improve Your Presentation Skills

Great presentations communicate information that audiences can retain and act on. As a presenter, it is crucial that you capture your audience’s attention for as long as it takes so your message can resonate.  Many people have to present at some point in their career–whether its for a client pitch, an internal presentation, a job …

Continued Education for Creatives

  As a creative professional, your education never ends. The ever-evolving skills and technologies are one of the exciting facets of the creative and marketing career path. Opportunities for ongoing learning, enrichment, and personal growth are now more plentiful than at any other time in history. With access to more information than can be absorbed …