Los Angeles - Remote

Associate Retention Manager | Job # 13381

Date of Posting:

June 24, 2022

Length of Assignment:


Pay Rate:

Salary DOE

Job Description:

Artisan Creative is searching for an Associate Manager of Retention Marketing to join one of the brightest and coolest lifestyle and clothing brands around.

About you:

  • You know how to create email strategies and understand all things email marketing.
  • You have previous work experience with e-commerce brands.
    You enjoy working cross-functionally with other marketing and creative departments.

What you’ll get to do:

  • Development of email strategy, calendar, & testing plan
  • Forecast & set performance goals for email channel
  • Manage budget for email channel
  • Lead & implement changes within the email channel
  • Select messaging & copy for campaigns within the email channel
  • Ideation of content strategy, incremental campaigns and promotions within the email channel, and leverage input of cross-functional partners to execute
  • Assist with bounce-back promotion coordination within the email channel
  • Build, deploy, maintain and optimize batch sends, resend strategy, automation and journeys within the email platforms
  • Build, deploy and maintain automated transactional and triggered emails related to purchases, customer service, loyalty programs, and lifecycle/behavioral email program
  • Execute and report on A/B tests within channels and optimize based on learnings


  • Bachelor’s Degree in Marketing or related field
  • At least 5 years working in a retail/eCommerce environment
  • At least 3 years of experience building campaigns with an Email Service Provider in a self-service model; Experience with Salesforce and Bluecore is a plus
  • HTML coding skills are a plus
  • Knowledge of email best practices, deliverability, CAN-SPAM legislation, email success metrics
  • Sharp analytic, quantitative skills and financial acumen, with a desire to learn and grow.

Please reference the Job # and Title in the subject matter of your email and submit to artisanjobs@artisancreative.com.

Please provide your resume, portfolio or URL where applicable as well as three references for consideration. Additionally, please provide 3-5 bullet points as to how your experience best relates to the requirements. Unless specified, roles are not open to relocation or remote candidates and only local candidates will be considered. Thank you.

Applicants for roles within the City of Los Angeles please note: “Pursuant to the Los Angeles City Fair Chance Initiative Ordinance, we will consider for employment qualified applicants with Criminal Histories.”

Applicants for roles within the City of San Francisco please note: “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction warrants.”

Artisan Creative’s Bio:

Core Values: Accountability | Agility | Trust | Communication | Enthusiasm

We have spent the last 25+ years in creative staffing and recruitment helping candidates find both freelance and full time roles in the Print, Digital, Broadcast, Marketing, Social Media, and Communication fields.

We work with a variety of clients from Advertising and Design agencies to in-house marketing and communications teams in the Entertainment, Health and Beauty, Fashion, Financial, Social, Technology, and Manufacturing verticals to name a few. 

Visit our blog to access over 500 articles on interviewing best practices, job search, and freelancing tips.   Listen to the artisan podcast for stories of creativity & inspiration.

Artisan Creative is a WBENC-Certified Women’s Business Enterprise and Equal Opportunity Employer.

For a complete list of our core capabilities, please visit artisancreative.com

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